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Tips of an Effective Sales Person

Successful selling requires that the product or service is of suitable quality for its target market and that the selling company takes good care of customers. Therefore it is helpful for a sales person to work for a professional, good quality product organization. Product development, design and production, service integrity of the selling company are

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Handling Difficult Customers

There are various factors that lead to creation of challenging Customers which are: Knowledgeable – awareness or lack of product knowledge is a key factor. If they are aware they might complain much in their own defence, if not aware, then they might go out of question and bring in other factors. Unsatisfied – If

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Tips of a Sales Presentation

Sales presentation is a line of talk that attempts to persuade someone with a planned sales presentation strategy of a product or service designed to initiate and close a sale. Have a checklist that guides you in creating your presentation. Ask yourself these questions: Does your introduction grab your audience’s attention? And does it need

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WHAT IS CUSTOMER LOYALTY?

Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even more customers. However, most importantly –  You build loyalty by treating people how they want to be treated! The key questions that we need to find answers to are : What should

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ISTI 3rd ANNIVERSARY ‘TRAINER’S BIRTHDAY SPEECH’

Good evening my colleagues. Today International Sales Training Institute (ISTI) celebrates three years since it was born and am proud to be also celebrating one year since I joined this organization. Three years ago Esther our Managing Director came up with an idea of starting a Sales Institution and  ISTI was born, personally am grateful

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How to Deal With A Mistake At Work

Conflict is a state of mind. It is a process which begins when one party perceives that the other party has frustrated or is about to frustrate some concerns of the other. Existence of conflict amongst internal customers highly affects the general performance of the organization. Next time you make mistake at work, just FLAG

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